If we have made a mistake which cannot be reasonably rectified we will give a 100% refund.
If a request for a refund is received where we are not at fault then refunds will be given at the discretion of the company management. Requests should be made within 7 working days.
Usually in these cases a refund of only 95% of the original amount will be made. This reduction is to cover some of the costs that will have already been incurred, in processing your purchase and delivering it to you.
In both cases you must confirm by email that ...
"In respect of all the wedding speech pack materials which I purchased I confirm that:-
You should also explain why you are requesting a refund, be as specific as possible.
By using this website you acknowledge that all copyright, trademarks and all other intellectual property rights arising out of the materials that we display on this website, or in the materials you buy from us, belong to us
The Wedding Speech Package, the guidelines and the collection of jokes and quotes & toasts are provided as an aid to the customer in the preparation and performance of their speech.
We are proud of our example wedding speeches and supporting materials, and are confident that you will be pleased with your speech.
The planning and preparation suggested should enable you to overcome most speech making problems. However, events on the day, the guests, the venue, etc, etc. are all outside our control and may unexpectedly affect the speech delivery. Therefore we cannot accept responsibility for the outcomes, nor can we guarantee the success of any speech.
As we have said in our guidelines, you are advised to check out your intended speech content with the wedding organisers, to minimise any risk of accidentally offending a family member or guest.
We warrant to you that the information and materials that we have provided to you on this website have been provided using reasonable care and skill. We cannot, however, give any warranty or other term as to their quality, fitness for purpose or otherwise.
We shall have no liability to you for any loss, damage, costs, expenses or other claims for compensation howsoever arising from the information and materials provided to you and the use of such information and materials is entirely your responsibility.
Under no circumstances can we be liable to you by reason of any representation, implied warranty, condition or other term or any duty at common law or under the express terms of any contract for any direct, indirect, special or consequential loss, damage, cost expenses or other claims (caused by whatsoever reason) arising out of or in connection with the provision of the information and materials on this Website, or by the use by you thereof and our entire liability under or in connection with any duty that we owe you or contract that we have with you, shall not exceed the amount of our charge for the provision of this information and material. While we take great care to ensure that any downloadable or visible files we provide are not infected with malware, we make no warranty that the web site or dowlnloads are free from infection by viruses, bugs, malware or anything else that has contaminating or destructive properties.
All contents of the wedding speech packages are copyright. In exchange for your payment we grant you the right to use, to add to, and to tailor, the materials we provide for the purposes of preparing and performing your wedding speech. You may re-use the wedding speech package if you ever need to do another wedding speech. The wedding speech package is for you, and you may use it as many times as you want.
You may share what you have learned about public speaking from our guidelines and the wedding speech package with anyone, provided only that... You may NOT pass the wedding speech package or any of its contents to anyone else. You must keep the written or digital materials to yourself. - UNLESS you have bought it specifically for other person. In which case, they have all the rights to use the package, and you should not use it.
You may NOT re-publish our purchased materials in any way.
are NOT allowed.
In respect of:-
This article is the copyright of FineSpeeches.com - specialists in helping wedding speakers!
You may republish, copy or circulate this article for any non-commercial purpose; PROVIDED the content is not altered in any way (including the attribution, licence and contact details).
If you want to use this article commercially - such as in a newsletter which generates revenue - please contact us.
Distance Selling Regulations & E-commerce Directive: These laws deal with the protection of customers who buy online.
We demonstrate our compliance with these rules within the Visitor Care section of our web site. As regards their impact on the terms and conditions of buying wedding speech packs, we are providing a professional service to you, for which Regulation 8(3) applies.
This means that once you have started using the speeches Regulation 10, the right to cancel, is superceded by the "Refund Policy" described in these Terms and Conditions.