Visitor Care

Privacy Policy

Page Contents:-

• What we mean - summary
• Privacy Policy Principals
• Future E-mail Contacts
• How we collect information about you
• What information we collect
• The use we may make of information about you
• Security of your personal information
• Any other issues
• Updates

What we mean by the details of our privacy policy is that:-

• Only our staff (or consultants/sub-contractors) will be authorised to access your personal information.
• We will take all reasonable steps to ensure that your personal information cannot be discovered by unauthorised people.
• We will never sell or disclose your personal information to third parties.
• If we use your information to contact you, we will stop any further contact at your request.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

If we use your information to contact you, we will stop any further contact at your request.

[1] If you:

• send us an email,
• fill out any of the forms on our web site, or
• buy from us,

then you provide us with some information about yourself.

[2] Our web Host automatically receives and records information on our server logs from your browser, including your IP address. We use these "access log" files, which in principle can tell us what activities a particular visitor undertakes. In practice this is used for statistical analysis, not personal information analysis.

[3] Use of cookies is limited to monitoring the success of advertising.

We collect information about your transactions with us such as
your name
address
phone number
email address

(Credit/debit card details are collected by our secure Payment Agent).

We have no interest in and will never collect personally sensitive information about you without your explicit consent.

The information we hold will be accurate based on what you have provided. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

We will never sell or disclose your personal information to third parties.

We use information collected to statistically analyse:-

• Where people came from
• Which parts of the web site are of most interest to visitors
• Which adverts have resulted in the most visits / sales

Use of cookies is limited to monitoring the success of advertising.

You can usually modify your browser to prevent this happening.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If you have any questions/comments about privacy, you should email us. Details of how to contact us are available on our Contact Us page.

In due course we may use technology to track the patterns of behaviour of visitors to our site, and sales to particular referrers, or to set up a shopping cart. These changes would be reflected by a change in the details of this privacy policy.

At the discretion of the management alterations may be made to this policy. Any such changes will come into effect as from the date that they are publically available on the web site.

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